DeskPRO Blog

“Are we there yet?”

Yes! We are! After one beta and one release candidate, we’re just about to glue the “Gold” sticker onto DeskPRO 3.1.

If you don’t know what’s changed, I’ve put together a pretty nifty PDF release document that goes over some of the best additions; it includes screenshots and all that jazz.

This is the release to get, folks. If you’ve been using DeskPRO 3.0.x and think that’s good — then you’ll be amazed with some of the new features. If you’ve been eyeing DeskPRO for a while — then this is the perfect time to dive right in (by the way, the homepage says you’ll save $1500 on Enterprise:Unlimited if you order soon!).

We’ve gotta say a big thanks to everyone who downloaded and tested the pre-releases, we couldn’t have done this without you (well, perhaps we could have, it just would’ve taken a lot longer ;-)). A few users were especially helpful, if for nothing else then putting up with all my questions and debug procedures.

When can I get it? I hear you asking. At the time of this writing, we’re just a few short hours away (just some random website stuff to do). By the time your RSS reader downloads this post, you’ll probably be able to head to your Members Area and download it.

Until next time, happy DeskPRO’ing!

– Christopher Nadeau

Now with 3.1 just about ready for download (read next post), we really want to know what you want!

We get enough feature requests to have a good idea of what to tackle next. But why not have your say as well? I’m officially commanding you to send in your deepest desires (as it pertains to the product of course!). The easiest way is to simply send us an email at support@deskpro.com. If the feature is not the kind of thing you’d typically see in helpdesk software — tell us anyway. We’re constructing a nice list of plugins we want to eventually investigate.