http://blog.deskpro.com Sat, 22 Mar 2008 14:25:14 +0000 http://backend.userland.com/rss092 en It has been a busy time for us getting v3.2, the notifier and the Chat beta out all at once but what's next you might well ask? Well apart from getting the instant chat plugin stable the focus is going to be two fold, v3.3 and a billing plugin. There are ... http://blog.deskpro.com/releases/chat-notifier-v32-what-next With the launch of DeskPRO v3.2.0 we have increased the server requirements. This is something we sent a pre-warning about a few months ago but is now a reality. The new requirements can be found here: http://www.deskpro.com/deskpro/requirements/ essentially the major changes are requiring PHP 5.2 and mySQL 4.1. There are a number of ... http://blog.deskpro.com/general/new-server-requirements It's been a good long while since the last post. That whole "every week a new post" promise from a few months ago just made me a liar, didn't it? Well I have a good excuse: I've been so utterly busy, I haven't had time to post. Today I thought ... http://blog.deskpro.com/plugins/deskpro-320-friends "Are we there yet?" Yes! We are! After one beta and one release candidate, we're just about to glue the "Gold" sticker onto DeskPRO 3.1. If you don't know what's changed, I've put together a pretty nifty PDF release document that goes over some of the best additions; it includes screenshots and ... http://blog.deskpro.com/uncategorized/31-gold Now with 3.1 just about ready for download (read next post), we really want to know what you want! We get enough feature requests to have a good idea of what to tackle next. But why not have your say as well? I'm officially commanding you to send in your deepest ... http://blog.deskpro.com/plugins/feature-requests-youve-gotem-we-wantem We're trying to make it a weekly thing, this blog. Each week is so packed full of stuff sometimes I forgot that people read my posts. And sometimes the stuff I do is just too utterly boring to the non-programmers in the crowd (which is what, 98%?). I'd love to go ... http://blog.deskpro.com/general/new-admintech-look The next public release of DeskPRO 3.1 is very very close (it will be RC1, by the way). But before you get your grubby little hands on it, I want to talk about yet another new feature we managed to implement. DeskPRO 3.0 had the ability to fetch user login details ... http://blog.deskpro.com/general/multiple-user-sources Now that 3.1 beta is out in the open, our work on the infamous instant chat plugin has started once again. We thought we'd venture out of the norm a bit. We're being all web-2.0 about it (sorry, but you just know I had to use the term sometime). The tech ... http://blog.deskpro.com/plugins/chat-recommences Hey everyone, After months of hard work, we're ready for some beta testers to break DeskPRO 3.1. You can download this beta version from the members area. For all of the curious amongst us, I've added a new section to the site about the new features in this version. Also read ... http://blog.deskpro.com/releases/deskpro-31-beta-1 Hiya folks, The other Chris got the crazy idea in his head to start up a company blog. "It's so crazy, it might work!", we said. And here we are! If you're interested in the goings-on of DeskPRO then you should stay tuned. We'll give you the inside scoop, reveal new ... http://blog.deskpro.com/general/new-deskpro-blog